Privacy Policy

Sportybets Privacy Policy — Your Data Is Safe with Us

When you join Sportybets, this page clearly explains what information you provide, how it is collected, where it is stored, and who it is shared with — all in plain, simple language.

Last Updated: January 2026 SSL Encrypted Fully in Bengali
Version 2.4 • Effective Date: January 1, 2026
Privacy Policy
sportybets.asia/privacy-policy
What Data Is Collected
How Your Data Is Used
Sharing With Third Parties
Cookie & Tracking Policy
Your Rights
Data Security Measures
AES-256 SSL/TLS No Data Sales
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Important: By using Sportybets' services, you are considered to have accepted this privacy policy. Your personal data is never sold or shared with third parties for commercial purposes.

1

Introduction & Applicability

This Privacy Policy Sportybetscovers all Sportybets services — the website, mobile app, and any associated platforms. When you register, log in, place a bet, or use the service in any way, you are automatically subject to this policy.

Sportybets Your privacy is our highest priority. We believe your personal data belongs to you — we collect only the minimum necessary to provide our services, and we never sell it or share it with third parties for commercial purposes.

This policy has been written in accordance with Bangladesh's data protection laws and international standards. If you have any questions, please refer to the contact section below.

This policy applies to users aged 18 and above. Sportybets does not knowingly collect or store data from minors.

2

What Data Is Collected

Sportybets Two types of data are collected — what you provide directly, and what is generated automatically as you use the service.

Information Provided Directly:

  • Identity Information: Full name, date of birth, National ID number or passport number — collected for registration and KYC verification.
  • Contact Information: Mobile number and email address — used for account communications and security verification.
  • Address: Current residential address — collected as part of the KYC process.
  • Financial Information: Mobile banking number (bKash/Nagad/Rocket) for deposits and withdrawals — used to process transactions.
  • Photo of Identity Document: A scan of your National ID or passport — required for KYC verification.

Automatically Collected Data:

  • Device Information: Device type, operating system, and screen resolution — collected to ensure compatibility with our service.
  • IP Address & Location: For geolocation and security purposes.
  • Usage Data: Pages visited and time spent, bets placed, session data — all used to improve our service.
  • Cookies & Local Storage: To maintain login sessions, remember your preferences, and analyze performance.

Sportybets never stores your password, OTP, or mobile banking PIN. All payment processing is handled through secure gateways.

3

Why & How Your Data Is Used

Sportybets Collected data is used only for specific, legitimate purposes. Each purpose is clearly outlined below:

Purpose How Your Data Is Used Legal Basis
Account Creation & Management Name, mobile number, email address Contract Fulfillment
KYC Identity Verification ID document, address, photo Legal Obligation
Deposit & Withdrawal Process Mobile number, financial information Contract Fulfillment
Fraud & Anti-Money Laundering All Data Legal Obligation
Customer Support Provision Account & Transaction Information Legitimate Interest
Personalised Bonuses & Offers Betting history and preferences Consent
Platform Development & Analytics Usage data, session information Legitimate Interest

Sportybets never uses your data for any purpose beyond those listed above. If we ever need to use it for a new purpose, your consent will be obtained first.

4

Sharing Data with Third Parties

Sportybets Your personal data is never sold. However, limited data sharing with trusted third parties is necessary to operate the service.

  • Payment Processors: Service providers for bKash, Nagad, and Rocket — only the information necessary to complete a transaction is shared.
  • KYC Verification Partner: Licensed third-party services are used for identity verification — strictly for verification purposes only.
  • Analytics Providers: For platform performance analysis — data is transmitted anonymously and cannot be used to identify you.
  • Law Enforcement Authorities: Under Bangladeshi law, Sportybets is required to disclose information when presented with a court order or official government directive.
  • Licensing Authority: As part of routine audits and reviews conducted by regulatory authorities.

Sportybets has Data Processing Agreements (DPAs) in place with all third-party partners — they are contractually required to uphold Sportybets' privacy standards.

Sportybets never sells or rents your data to advertisers, brokers, or data marketplaces — this is our non-negotiable policy.

5

Cookie & Tracking Policy

Cookies are small text files that Sportybets places on your device. They help make your experience smoother and easier to use. SportybetsFour types of cookies are used on

You can disable cookies through your browser settings. However, disabling essential cookies may affect login and payment functionality. Sportybets's cookies never identify you personally or share your identity with third parties.

The Sportybets mobile app uses local storage and session tokens instead of cookies — the same privacy policy applies.

6

Data Security Measures

Sportybets We use industry-leading technology to protect your personal data, with security measures applied at both the technical and operational levels.

  • AES-256 Encryption: All sensitive data stored in our database is protected with AES-256 encryption — meeting bank-grade security standards.
  • SSL/TLS Transmission: All data between your browser and Sportybets servers is transmitted through SSL/TLS encrypted channels.
  • Two-Factor Authentication (2FA): Two-factor verification for login and withdrawals — no one can access your account without an OTP.
  • Minimum Access Policy: Sportybets employees can only access the data necessary for their specific role — not all staff have access to all information.
  • Segregated Fund Storage: Members' actual balances are held in accounts completely separate from Sportybets' company funds.
  • Regular Security Audits: Independent security experts regularly audit Sportybets' systems — any vulnerabilities identified are addressed promptly.

In the event of a data breach Sportybets Affected members will be notified within 72 hours via email and app notification, and immediate protective measures will be taken.

7

Your Rights

SportybetsYou have several important rights regarding your personal information. To exercise these rights, please contact the support team.

  • Right to Access: To see what data Sportybets holds about you, submit a request — we will respond within 30 days.
  • Right to Rectification: If any of your information is incorrect, you have the right to have it corrected — do so through Account Settings or by contacting Support.
  • Right to Erasure: Upon closing your account, you may request deletion of all data beyond what we are legally required to retain.
  • Right to Restrict Processing: You can request that we restrict how we use your data for specific purposes — such as marketing communications.
  • Right to Data Portability: You can download your transaction and betting history in a machine-readable format (CSV/JSON).
  • Right to Object: You may object to data processed on the basis of legitimate interests — Sportybets will review your reasons and make a decision accordingly.

To exercise any of these rights, email us at privacy@sportybets.asiaor via Live Chat. All requests will receive a response within 30 days.

8

Data Retention Period

Sportybets We do not retain your data longer than necessary. Retention periods vary depending on the type of data:

Data Type Retention Period Reason
Account Information (Active) For as long as the account remains active Service Provision
KYC Documents 5 Years After Account Closure Legal Obligation
Transaction Records 7 years after the last transaction Anti-Money Laundering Laws
Betting History 3 Years After Account Closure Dispute Resolution
Support Contact 2 years after last contact Service Quality Assurance
Marketing Preferences Until Consent Is Withdrawn Consent-Based

Upon Expiry Sportybets Data is securely deleted or anonymised. Deleted data cannot be recovered.

9

Policy Updates & Contact

Sportybets We reserve the right to update this Privacy Policy at any time. Members will be informed of any changes via email, app notification, or a prominent notice on this page. For significant changes, at least 14 days' advance notice will be given before they take effect.

Continued use of the service after any changes takes effect will be considered acceptance of the updated policy. If you do not agree, you will have the option to close your account and withdraw your balance.

Privacy Contact:

  • Privacy Email: privacy@sportybets.asia — for data requests and any privacy-related matters.
  • Support Team: 24/7 Bangla support is available via live chat for general enquiries.
  • General Support: support@sportybets.asia — for all types of inquiries.

To read the full Terms & Conditions, visit Terms & Conditions page. To learn about our responsible gambling policy, visit Responsible Gaming page.

Why Sportybets' Privacy Policy Is Different

What sets our approach to data protection apart

Many people have a lingering concern about privacy policies on online betting platforms — once you share your data, where does it actually go? Sportybets To clear up that uncertainty, this page has been written in plain, straightforward language — not a lengthy document filled with legal English jargon, just direct information delivered clearly.

Many betting sites in Bangladesh state in their privacy policies that they "may share data with third parties" — but never specify who, why, or how much. Sportybetsdoes not have that. The table above clearly shows exactly what data is shared, with whom, and why.

Regarding Financial Information Sportybets's policy is straightforward. Your bKash or Nagad number is used solely for deposits and withdrawals — nothing else. Payment data is transmitted to the payment gateway through encrypted channels and is never stored in Sportybets' database. Sportybets will never ask for your OTP or mobile PIN — if anyone does, it's a scam.

If you are using the mobile app Sportybets It does not access your phone's microphone, camera, or contacts — only notification and internet access are required. If camera permission is requested, it is solely for taking a photo of your ID during KYC.

Finally, how long your personal data is retained is also Sportybets Nothing is hidden. As shown in the table above, we retain data only for as long as the law requires — after that, it is securely deleted. Data minimization is a core principle we live by.

6 Key Commitments in the Sportybets Privacy Policy

Our Concrete Commitments to Protecting Your Data

Data Is Never Sold

Sportybets does not sell or rent your personal data to advertisers, data brokers, or any third parties — this is a commitment we will never compromise on.

Non-Negotiable Policy
Bank-Grade Encryption

Sportybets uses AES-256 encryption and SSL/TLS technology to store and transmit all sensitive data — the same technology used by banks.

AES-256
Policy Written Entirely in Bangla

Sportybets' Privacy Policy is written in plain, straightforward language — not complex legal jargon. No hidden clauses, no fine print.

Bangladesh-First
You Control Your Data

You have the right to view, correct, or delete your data — all of it. Exercise these rights on Sportybets at any time, and we'll respond within 30 days.

Full Control
Regular Security Audits

Third-party security experts regularly audit Sportybets' data protection systems. Any vulnerabilities found are resolved immediately.

Regularly Audited
Transparent Data Retention Policy

How long each type of data is retained is clearly outlined in the table above. Once the retention period expires, Sportybets securely deletes the data — nothing is kept beyond what is legally required.

Data Minimization

Your Privacy Rights — At a Glance

What you can do to control your data on Sportybets

View Details

You can request to see what information Sportybets holds about you at any time.

Correct Your Data

If any of your information is incorrect, you can request a correction and it will be updated promptly.

Delete My Data

After account closure, you may request deletion of any data held beyond what is required by legal obligations.

Export Data

You can export your data in a machine-readable format (CSV).

Opt Out of Marketing

You can opt out of Sportybets marketing emails or notifications at any time.

File a Complaint

If you suspect a privacy breach, you may file a complaint with Sportybets or the relevant regulatory authority.

FAQs

Two Frequently Asked Questions About the Sportybets App & Account

If you've forgotten your Sportybets password, there's no need to worry — recovery is straightforward. On the login page, click the "Forgot Password?" link. Enter the mobile number or email address you used when registering. Sportybets will send an OTP to that number or email — it typically arrives within 30 seconds. Once you verify your identity with the OTP, you'll be able to set a new password. Your new password should be at least 8 characters long; make it stronger by mixing in numbers and special characters. Remember, Sportybets will never ask for your password over Live Chat or by phone — anyone who does is attempting fraud. Never share your OTP with anyone.

If the Sportybets app won't open or isn't working, try a few steps. First, force-close the app and relaunch it. If that doesn't help, restart your phone — this often resolves cache-related issues on its own. Next, check whether an update is available by visiting the Google Play Store or whichever source you used to download the app. Updating from an older version fixes most bugs. If the app fails to install or crashes immediately after installation, uninstall the existing version and download it fresh. The official Sportybets app is always available at App Page only — APK files downloaded from third-party sources may not be safe. If you're still experiencing issues, reach out to Sportybets Live Chat — the support team can provide device-specific solutions.
Privacy Complaints

If you believe Sportybets' privacy policy has been violated, please let us know right away. Email us at privacy@sportybets.asia. An investigation will be initiated within 72 hours of receiving your complaint, and you will receive a written response within 30 days.

Responsible Betting & Privacy

Your betting history on Sportybets belongs to you alone. Using responsible betting tools will never result in that information being used against you. For more details, see Responsible Gaming page.

Start Betting Safely — Join Sportybets Today

Your data is secure, your balance is safe. Register now and enjoy the best Sports Betting experience in Bangladesh.

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